COVID 'FREEDOM' UPDATE 31st JULY 2021
31st JULY 2021 GENERAL SALE - IMPORTANT COVID UPDATE
We understand wearing a face covering will now be a personal choice and while we are look forward to welcoming customers back to the Saleroom, we know that Covid safety is still a big concern.
Government guidelines still recommend that people wear face coverings in crowded areas and we wish to encourage customers to be respectful of this and to each others choices.
In light of the latest government announcements of lockdown we must not only continue to stop having live bidding in the Saleroom on auction days but to introduce the following measures so that we can safely adhere to government advice and guidelines, protect our customers and staff and continue to trade safely.
1. ONLINE BIDDING ONLY
We are sad to have to make this choice and will miss the excellent atmosphere and fun in the room however for the safety of all our customers and staff, all auctions until further notice will be held live online only with all bidding through our website at www.wincantonauctions.com or through www.easyliveauctions.com where you can watch, listen and bid live using your smartphone, tablet or pc.
2. PUBLIC VIEWING DAYS
We are pleased to open our doors to the public to view auction items as well as viewing only be online through the catalogue. Viewing days are normally on the Friday before the auction from 10am-5pm. Please check the pictures in the catalogue and read descriptions carefully!
3. BOOKED DELIVERIES AND 'CLICK AND COLLECT' APPOINTMENTS ONLY
We must with immediate effect introduce an Appointments Only collections and entries system with customers served outside the saleroom buildings.
This can be done online through our Facebook page where appointment slots will be available through the booking system. By confirmed email or Messenger requests or by telephone where a subsequent electronic confirmation is made.
PLEASE DO NOT GO TO THE SALEROOM WITHOUT AN APPOINTMENT
All payments must be contactless either through your emailed invoice online by following the link - preferred, by bank transfer, online payment or over the phone.
Thank you for your support and understanding.